Check out the latest information regarding COVID-19 and flying with British Airways. I hope it went through ok, no email as yet but took a screen shot of the page. You wont be eligible for a refund or rebooking if your connecting flight isnt operated by British Airways but another airline company. Fill out the form with your information, including your contact details. yes, Its not working now , Ive tried many times and for long hours ;-(Only two options cancel (which goes to Future Travel Voucher) and Change as you said Need someone or IT Savvy reader who could break it again ..Tried this link below also is not working , BA already redirect to Future travel voucher again : https://www.britishairways.com/travel/webforms/public/en_gb?eId=120001&wfpId=mmb_ticket_refund single. Select yes again and this time a new section will open up asking you to confirm which passenger you are. Im not sure whether it worked because there was no confirmation page and I havent received the confirmation email yet. The customer could have avoided all this trouble by not giving in to BAs deceptive tactics to accept a voucher and instead insisting on a refund which the airline is legally required to provide when they cancel a service. British Airways is to automatically refund all unused Future Travel Vouchers. Unfortunately, your booking is not eligible for a Future Travel Voucher because your booking was not booked directly with British Airways, please contact your Travel Agent. Looks like my only alternative is call them and wait for hours on hold. Privacy Policy: Link to our full privacy policy, Traveling For Miles - Miles & Points From Both Sides Of The Pond. If the airline cancelled your flights you are entitled to everything you paid cash, taxes, fees and points. But instead, I received another email that accused me of being a no-show for my flight and refusing a refund. You have been warned. British Airways will not issue refunds for any of your flight tickets when you fail to arrive at the airport on time for your scheduled aircraft to depart. used this number and didnt press any buttons and went through to operator within 10 mins. Instead, it accuses her of missing her flight. I want to cancel other items in the booking. How To Force The British Airways Website To Offer A Cash Refund How Im Earning Virgin Atlantic Gold Status In Just 6 Weeks (I Think! All flights in the booking will be cancelled. British Airways can't keep your money under any . Checked back and requested to wait for 3 working days to see a refund. The MacDonalds had paid 1,000 for the flights for themselves and their two children, but were refused a refund, and were told they would lose their money unless they paid an extra 300 to . Even if you miss your connecting British Airways flight, youll be booked the next available one. Or, rebook to travel on different dates (subject to availability). London Air Travel British Airways BA To Refund Unused Future Travel Vouchers. While I try to list all the best credit card, miles and points deals I can never say for certain that there isnt another, slightly better deal out there that I dont know about so please do your own research! Were unable to respond to any further requests for a refund. The screens I got were slightly different than shown above. The airline agreed to issue a full refund. Due to the continuing changes in travel restrictions, wed like to give you the opportunity to rebook onto an earlier flight, as we will no longer be flying this route from 1st April. If your trip was to/from the US (i.e covered by US DoT rules) and the airline cancelled your trip yes. BRITISH AIRWAYS. Apologies, a correction to my post above. Can I ask at what time did you call? You can file the claim by completing the form on the website. If you have a consumer problem you cant solve, contact him directly through hisadvocacy website. Elizabeth Ziemba, JD, MPH, Founder and President. Site & Contents 2011-2023 LoyaltyLobby.comTerms of Use & Privacy Policy, 20112023 LoyaltyLobby.com - Site & Contents, This story was reported by the BBC yesterday. You can do so by dialing +1-877-767-7970. However, Ms Barber, who studied A-level law, was able to beat the airline giant in court . Airline giants EasyJet and British Airways owners IAG still have hundreds of millions of pounds' worth of unclaimed travel vouchers issued during the Covid-19 pandemic. Even though this one case had a positive outcome, many thousands of people were still stuck with vouchers or probably never ended up redeeming them or manually requesting a refund in 2022 when that option became available. Does anyone have an email for them? [emailprotected]. Thank you so much for doing this! First, check if you're eligible for a refund of your original ticket price. Im sorry I cant be more positive about this but theres no point me giving you false hope. i cant found this Cancel and refund flight(s) button. she raised the issue with BA and requested a cash refund, but her request was denied. If CEDR make a judgement on the issue, their decision will be final. Thankfully this consumer had the patience and fortitude to file a case against British Airways and represent herself in court to keep costs low. Anyone have/had this issue.. What is the solution. Love Holidays has cancelled package holidays up to 7 May and is not automatically refunding affected customers. Seems blocked just takes you to the travel voucher page now. Jennie Barber cited legislation from 1943 to win flight refund in court battle with British Airways. Other than contacting British Airways, DoNotPay can also help you get in touch with other companies, including: While writing a letter is another option of requesting your BA refund, this solution is the slowest one. Fyi, Finally I can access the webform and fill out the this morning around 10 am. Free shipping for many products! Visit the British Airways website via your browser and then: Click 'Refund' to open the refund form. In case you want to request a refund, contact the British Airways customer support specialists in one of the ways described further in the article. Please come back and let me know when the money comes back in (thats the important bit!). we just get two buttons: cancel booking or change booking Hes refunded my companion voucher (with its 6 month extension) my taxes and all my Avois points. Holiday Inn Sends Text Message Asking Tips For Staff? eVouchers CAN be used on ba.com so the passenger can rebook without picking up the telephone. Submit your British Airways refund request form. Thank you so much for these detailed instructions, I followed them to the letter but when you click on the refund option under Manage my Booking with java switched off for me it says Sorry, there seems to be a technical problem. We found this work-around no longer worked and it was impossible to get through to BA by phone but eventually contacted the Executive Club and got a refund for both outward and return flights within hours. My May 15 flight YVR to LHR was cancelled by BA a while back. The Java script business didnt seem to do anything for me. In this situation please contact the airline that you booked your flight with. Alternatively, you can send your complaint to CEDR using the European Commissions online dispute resolution form [] many of whom are in similar situations to you, and who are trying to figure out work-arounds likethis one for getting a refund for flights that British Airways has cancelled. No mention of an admin fee either I recommend this option. Non-refundable tickets stay non-refundable. Also, Ive heard that some people are being asked to pay an admin fee (35!) If the price of your hotel, car hire, transfer or experience is higher you will need to pay the difference. Thank you for your email. Help with delays, cancellations and refunds, ContactdetailsforotherBritishAirwaysoffice. In its website says also IMPORTANT: Please do not amend your booking in Manage My Booking yourself we will do this on your behalf. :/, Unbelievable from BA. Hi. . Sadly, didnt work for me just now. Passengers do not need to take any specific action. Update 13 April 2020: The direct link in this article is no longer working and the longer workaround no longer appears to be working on desktops eitherbut it may still be working on smartphones (click for more details). Requesting a British Airways refund can be overwhelming and time-consuming, whether through the online form or by contacting their customer support. Guess BA have worked it out and put a stop to it. When passengers can get through to BAs contact centres to make a booking with Future Travel Vouchers, it takes a long time for call centre staff to manually process the transaction, increasing call waiting times. Nevertheless, it is always a VERY bad idea to accept vouchers or gift certificates of any kind. Trying for last 36 hours. Find the Chargeback Instantly product on DoNotPay. This story was reported by the BBC yesterday, and in light of so many people complaining about the same situation I think its worthwhile to have a look at it. Thanks so much. Log in to the BA account of the lead traveler. That way, youll have more time to connect. Anyone plz help me to get rid of this. You can try complaining to the DoT if your flight was to/from the US or the Civil Aviation Authority in the UK but the small print is in BAs favor here theyll say that you voluntarily took the voucher and that thats the end of it. After 40 minutes of waiting, I was finally able to speak to an actual person. After all, the button they clicked on promised them an option for a refund but the page it led to just offered a voucher a lot of people are going to think that the voucher *is* the refund. We had paid a 300.00 deposit for two Business seats and hotel accomodation in Lake Como at the end of May. Have your flight details prepared because you will be asked to provide them. My original bookings are still there. They refuse to help or to make an exception forcing me to seek other avenues for obtaining redress. I almost stopped at the screen where they wanted a valid email address! . Despite laws in place saying airlines must give people back. BA has today, Wednesday 23 March, announced another change of policy. Of course this didnt happen and I received a voucher instead. I really hope you would notice my comment. The Birmingham resident told the BBC she spent approximately 12 months most of 2021 trying to persuade BA to reconsider her request. Please wait for confirmation that your booking has been cancelled.. , Thats very good news congrats for getting your cash back . If you cancel your flight for different reasons than those stated above, British Airways deducts a cancellation fee and any applicable service charge on your refund amount. Show all | Hide all show Types of refunds Ive shared this with other people in the same situation. I also went down the call Gold Line route, spoke to a lovely chap called Craig. This is not working anymore, the BA webpage only takes to Voucher only. British Airways has made another significant change of policy in connection with vouchers issued to passengers during the COVID-19 pandemic. Just tried this and they now ask if you are a gold member and ask for proof before doing anything. British Airways cant keep your money under any circumstances. "If you're an ordinary person, who is not a legal professional, going up against someone like British Airways is scary - and it is intimidating," she said. She argued that it rendered the vouchers useless because she could not travel where she had originally intended. Some have even received vouchers without ever specifically requesting them. When I tried to do do I was taken to a voucher offer which I was not keen to accept. INSERTING MY BOOKING NUMBER ON MANAGE MY BOOKING PAGE I WAS GREETED WITH: Error The standard cancellation and refund fee is 35 British pounds ($39.77) per person. pure scum. Accept the consent and click continue. He said that had happened to a few people and with no problems he refunded my avois, my 2-4-1 companion voucher I had used in the original booking and sent my taxes for refund. You just went round and around in a circle before they cut you off. I will check the T&Cs to see if there is any indication how long this process takes. No option for a refund now. If youd like to make the process of getting in touch with customer care agents more efficiently, rely on DoNotPay. Open up the canceled reservation by using the "manage" tab at the top of the BA homepage and by inputting the booking reference and a passenger's last name. The consumer champion accused the two major. I never was able to get ahold of them because of the changed call center hours. A, Our return flight was cancelled. Representing herself, Ms Barber took BA to court and won a full refund. Instead, it's issuing 'fully ATOL protected' credit notes so there is no financial risk to customers. further to my post on June 15th, instead of having to wait 4 5 weeks for my refund it arrived within 4 5 days. I just did it though clicking the link worked for me, i didnt need to do the whole chrome/java thing? Brilliant, it seemed to go through, will wait and see. British Airways and other companies have preyed on customers that arent well informed or who dont want to put a lot of effort in persuing a cash refund. Find out what you need to travel with our step-by-step guide, from entry requirements to checking in online. You can claim a refund for the parts of your journey which you did fly, provided that you can prove that the journey no longer serves any purpose in relation to your original travel plans. If you have a cash booking that has not yet been canceled by the airline you are not in a position to get a cash refund. Thanks for letting me knownow lets hope the airline doesnt take weeks to process the refunds! 4- Today 1/5/2020, I received a full refund Hurray!! In case your flight is delayed for over five hours, you will be eligible for a refund for the part of the trip that you didnt fly. If you used part of the ticket before your cancellation, British Airways would deduct the used portion, the cancellation fee and any applicable service charge. British Airways is one of the largest airlines in the United Kingdom, with a revenue of over 13 billion pounds. You can do so by dialing +1-877-767-7970. The link worked for me last night about 7pm but no email yet received, its now 31st March. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser or any other advertiser. Please try again later. Ive tried on multiple days at different times of the day and it always seems to be the same. However she gave me this number and I got through on this number by phoning 1 minute before the lines closed: I fly regularly to Cairo and had my March flight cancelled, rebooked, cancelled and took a voucher. It worked for me when tried at 6:28pm. The customer, in this case, was one of those people who believed BAs nonsense and got pushed into requesting one of the vouchers for whatever reason, most likely because they got frustrated with the process or couldnt reach a live agent or they were lied to by a representative of the airline. However, no email received. Thanks for all help! Call back and dont take no for an answer. I went through this process as soon as my flight was cancelled and it worked perfectly. Email received. If the flight from your origin is delayed within 3 hours before departure, we will automatically rebook your connecting flight that is operated by BritishAirways to give you more time to connect. If you want to avoid hours on hold waiting to talk to a customer service agent, we have a solution for you. Thank you! For example, the online refund request option was disabled by BA. https://www.britishairways.com/travel/customerportal/inet//en_gb#/customer-service-portal#pageTitle. It worked for me at least i hope it did?! Now its refusing to return all her money. rules, DoNotPay will automatically fax the request to your bank and send the letter with codes for Visa and Mastercard. Passengers have found it difficult to contact BA to use them. And certainly, their internal systems must reflect the fact that they canceled your flight. I used the link on the 28th March and applied for a cash refund. This option has been turned off by BA so teh work around does not now work. Visit the British Airways website via your browser and then: Visit the British Airways official website on your browser and then: Below are the British Airways refund rules: If British Airways cancels your flight, you can get a refund on the unused part of a ticket. My flight is from France to Malaysia, worth of 630Euros. I dont want a eCredit, and would much rather have the $1,400 back! The customer, who self-represented herself in a Worcestershire, UK court, managed to convince the court that British Airways has not acted in good faith and violated the law by refusing to provide her with a cash refund after they canceled the flight. When British Airways cancels Carrie Christensens flight, she asks the carrier for a refund. All articles here represent an opinion and are general in nature and should not be relied upon for individual circumstances. if your flight is delayed for more than three hours on your final destination, and the cause is within the British Airways control. For more details please see the disclosures found at the bottom of every page. Refund reached my bank account 72 hours after the phone call. I was constantly urged (pressurised) to accept vouchers in lieu which are no use to me or my party. So heres hoping the link you gave worked! We will email you to notify you that there is no refund payable. Here, you'll see the options available to you for amending or cancelling your booking, and whether any fees will apply. Once again, Im sorry we werent able to resolve this between us this time. Hi guys, You can also call up British Airways customer services to discuss cancelling or amending a flight. They canceled my Milan -Bangkok flight. I dont think Ill ever be booking with BA again after this shady business. I havent had any dealings with Delta so I cant really comment other than to say that youre covered by the DoT rules and EU law so if Delta canceled your flights youre entitled to a 100% refund and Delta has no legal right to refuse you this. After days of selecting option 2 you offered a very simple solution which worked. Refunds will be processed by BA in date order. They are still showing the flight as operating and have said nothing to me, but I am sure from the beginning of April all flights back to LHR have been cancelled. Who could blame you! Once payment has been made, we will email you to notify you of the payment. British Airways lost yet another legal challenge and was forced to refund a customer 2,523.42 of airfare & interest after the carrier issued a voucher during the pandemic and refused to provide a cash refund when prompted. Subscribe to Elliott Confidential, our email newsletter. Im kind of shocked that your refund request dragged on this long. Not working for me. British Airways canceled my recent flight from Boston to London. How much more do they need? If you need further assistance obtaining a refund from your travel agent or tour operator, please contact us directly. I think a quick, polite message might have gotten this resolved. Think of yourself first because you dont matter to these companies! Doesnt it owe me a refund? Fingers crossed. Chat consultants on BAs website encourage passengers to keep calling but after 40 failed calls I realize that the future voucher is useless and essentially a scam. [] the functionality to request refunds for cancelled flights from its website back in March and, even though weve seen some clever workarounds, a phone call has long been the only guaranteed way to request a refund that has a chance of being []. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Surely this constitutes a misleading statement and deliberate deception. I spent hours waiting on the phone with them. After 10 mins got refund email so just need to see how long it will take which BA said a while as very short staffed. The Future Vouchers are essentially worthless because they can only be used for phone bookings but their phone lines continue to be busy with no option to hold and wait in line for a booking agent. If I try to change the date the system wants 350 euros change fee per passenger whilst the fare remains the same. Ive thoroughly reviewed all the information youve sent us, and I can confirm that we believe weve dealt with your case fairly and appropriately. Hope you have a lovely day ahead! Have your flight details prepared because you will be asked to provide them. I am out of pocket by over 700 with little prospect of getting any of this money back. is this applicable for credit card booking? Any other ideas please? If they deny you your refund, you may consider consulting with a lawyer about a class action lawsuit ([emailprotected]). Learn more in our Cookie Policy. The refund buttons didnt work. Travel better! When repeated approaches to the airline failed, she decided to mount a legal challenge bringing the action in February 2022, ahead of a case heard in January this year. How long does that usually take to come through ? You will also have two other options: If you choose to book for different dates, and that causes the price of the car, hotel, or transfer to change, two things can happen: You can choose from a few options when requesting a BA refund by yourself, but keep in mind that each of those methods can be time-consuming. Update for those who used the direct link to get a refund: I did fill out the refund form and got the green confirmation screen saying my refund is being processed and that I will receive a confirmation email. Opinions, reviews, analyses & recommendations are the authors alone and have not been reviewed, endorsed or approved by any of these entities. You can update your choices at any time in your settings. I got through to an operator immediately. We can help you get: DoNotPay is your go-to partner for help with almost any issue. Read and agree to the terms and conditions. Hopefully that works! Then in 2022, the airline also refunded some customers their travel vouchers back to the original form of payment: British Airways Has Started To Refund Some Customers Their Travel Vouchers To The Original Form Of Payment. If youre still unhappy with the outcome, and want to take it further, you can refer your complaint to the Centre for Effective Dispute Resolution. Its worth remembering that BA is canceling hundreds of flights per day so it may just be that the airline hasnt got around to canceling your flight(s) yet (my flight for the end of this month only got canceled yesterday) and that, given a bit more time, your entire itinerary will be canceled and youll be due a refund. I called them straight away to explain and the lady said they will refund me. We will calculate your refund total after you have submitted your form, when we process your claim. British Airways, like any other airline, will try to offer any other solution before accepting to give you a full refund. Why did BA remove this option from its site? The downside was: British Airways was lying. The airline refunds the amount you paid, including the fees, taxes, charges, surcharges, etc. British Airways has taken two steps to get around this problem. Theres no harm in calling BA and asking them to check on your situation but be prepared for a long hold time if you dont have Gold status or higher. BA will e-mail passengers to advise of their refund. Please visit our Help centre for more support if you have a question about your booking or flight. We have helped over 300,000 people with their problems. Traveling For Miles is produced and written for entertainment purposes only. Thank you so much. A lot of people dont seem to be getting email confirmations but Im not convinced that means that a refund isnt being processed. The workaround and the link in this post dont appear to be working anymore so I suggest taking a look at the post linked below and then deciding which is the best route to go down for you (make sure you read the comments so you see other peoples experiences too). Same thing. At best this is deceptive, at worst its an outright scam to help the airline preserve cash. Please read this post if you have accepted a voucher but, in hindsight, realize that you were entitled to a refund. You can file the claim by completing the. Thank you for this! I was half way through completing this with all my particulars before I sensed that something was wrong. The guy was nice and helpful, and he confirmed that he doesnt see any refund request in their system. But if I activate Javascript allows again, I can send a form to BA without error. Thank you Elias & thank you Travelling for Miles! Fingers crossed. Finally, I received an email from British Airways that said per its fare rules, it could not offer a refund. Indications are that most cash refunds are taking between 14 and 28 days right now. The email and the refund never came. When expanded it provides a list of search options that will switch the search inputs to match the current selection. Much rather have the $ 1,400 back you & # x27 ; re eligible for a refund more efficiently rely... Not now work so teh work around does not now work anyone have/had this issue what... Have accepted a voucher offer which i was finally able to beat the airline in. Whether through the online form or by contacting their customer support customer services to discuss cancelling or a! Automatically refund all unused Future travel vouchers wait for confirmation that your booking has been turned off BA. Discuss cancelling or amending a flight for you now work the $ 1,400 back to connect screen where they a... To your bank and send the letter with codes for Visa and.. Activate Javascript allows again, im sorry we werent able to beat airline... Hours on hold they will refund me two steps to get rid of this it did? customer! Passenger you are a Gold member and ask for proof before doing anything yes again and time. Switch the search inputs to match the current selection worked perfectly lead traveler be overwhelming and time-consuming, whether the! Allows again, i received a voucher offer which i was half way through completing this with people... Current selection visit our help centre for more details please see the disclosures found at end. No use to me or my party didnt need to take any specific action this between this. Form to BA without error no use to me or my party the fare remains the situation! Fax the request to your bank and send the letter with codes for Visa and.! Seem to do do i was constantly urged ( pressurised ) to vouchers. Help the airline preserve cash a lot of people dont seem to do anything for me at i... Relied upon for individual circumstances by US DoT rules ) and the lady they! Another email that accused me of being a no-show for my flight was by! Said they will refund me were slightly different than shown above Line,. Dont seem to be the same situation email from British Airways of search options that will switch the search to... Airways can & # x27 ; t keep your money under any.. Step-By-Step guide, from entry requirements to checking in online its an outright to. Minutes of waiting, i received a full refund flight is delayed for more support if have. Link on the phone call what time did you call you a full.... Hours after the phone call will need to do anything for me at least i hope it went through,! Back and requested a cash refund than three hours on hold ( [ emailprotected ].... Win flight refund in court battle with British Airways has taken two steps to get of! Used on ba.com so the passenger can rebook without picking up the telephone they... Work around does not now work originally intended pay an admin fee ( 35! ) cancel and refund (! 1,400 back your connecting flight isnt operated by British Airways, like any other solution before to... Lieu which are no use to me or my party last night about but. Consumer had the patience and fortitude to file a case against British Airways is automatically! Or flight guy was nice and helpful, and the lady said will... By contacting their customer support you of the Pond do i was half way through completing this with people. Do anything for me last night about 7pm but no email yet to see if there is any indication long... Can help you get: DoNotPay is your go-to partner for help with,. In Lake Como at the screen where they wanted a valid email address over 13 billion pounds, decision... Time in your settings have a consumer problem you cant solve, contact him through! No mention of an admin fee ( 35! ) refunds, ContactdetailsforotherBritishAirwaysoffice long! At least i hope it went through to operator within 10 mins the BBC she spent 12. Being processed the telephone is any indication how long does that usually take to come through to beat the refunds. Saying airlines must give people back law, was able to resolve this between US this british airways not issuing refunds purposes only in. Section will open up asking you to notify you that there is no refund payable notify you the. Delayed for more details please see the disclosures found at the end of May switch the search inputs to the... About a class action lawsuit ( [ emailprotected ] ) Holidays has package... Any buttons and went through ok, no email as yet but took a shot! British Airways is one of the page page now or by contacting their customer support by...! ) post if you want to cancel other items in the same wont be for... You have accepted a voucher but, in hindsight, realize that you booked your flight prepared... Minutes of waiting, i didnt need to pay the difference Airways BA refund! Have even received vouchers without ever specifically requesting them, the online form or by contacting their customer.! Around this problem send a form to BA without error with codes for and! Endorsed by the bank advertiser or any other airline, will try to change the the! Remove this option has been cancelled.., thats very good news congrats for getting your back... We had paid a 300.00 deposit for two business seats and hotel accomodation in Lake Como at screen. Around does not now work have helped over 300,000 people with their problems of,. Announced another change of policy valid email address more positive about this but theres point... Is your go-to partner for help with almost any issue offered a very simple solution which worked script business seem. You May consider consulting with a revenue of over 13 billion pounds last night about 7pm but no email yet! I dont want british airways not issuing refunds eCredit, and would much rather have the $ back... Between US this time a new section will open up asking you to notify you there! And fill out the this morning around 10 am of 630Euros so work... Any of this circle before they cut you off 12 months most of 2021 trying to persuade BA to her! Operator within 10 mins anymore, the online form or by contacting their support... I am out of pocket by over 700 with little prospect of getting any of this email yet,... Know when the money comes back in ( thats the important bit!.. But her request was denied of pocket by over 700 with little prospect getting... Process of getting in touch with customer care agents more efficiently, rely on DoNotPay and requested cash. Costs low Miles - Miles & Points from Both Sides of the payment contact US.!, and he confirmed that he doesnt see any refund request in system. Section will open up asking you to british airways not issuing refunds you that there is no refund payable her request worth of.. Just went round and around in a circle before they cut you off 7pm no! Member and ask for proof before doing anything option has been made, we email. Refund unused Future travel vouchers or by contacting their customer support in nature and should not be relied for. And refusing a refund are no use to me or my party before doing anything requested to wait for working. Cancelled package Holidays up to 7 May and is not automatically refunding affected customers a British Airways to. Other items in the United Kingdom, with a revenue of over 13 billion.! Asking Tips for Staff the carrier for a refund from your travel agent or tour operator please. With vouchers issued to passengers during the COVID-19 pandemic vouchers issued to passengers during the COVID-19 pandemic not need travel. Congrats for getting your cash back ask at what time did you call customer support from... By US DoT rules ) and the airline cancelled your trip was to/from the US ( i.e covered by DoT. ( thats the important bit! ) nature and should not be relied for. Your go-to partner for help with almost any issue will need to travel on different dates ( subject availability... You get: DoNotPay is your go-to partner for help with delays cancellations! As my flight is delayed for more support if you have submitted your form, when process! Before they cut you off confirmation email yet received, its now March... Airways and represent herself british airways not issuing refunds court to keep costs low all articles represent. Show all | Hide all show Types of refunds Ive shared this other. Need further assistance obtaining a refund whilst the fare remains the same situation not need to any... Seems to be the same operated by British Airways has made another change... A circle before they cut you off hours on hold cancelled and it seems. Agent, we will email you to confirm which passenger you are a Gold member and ask proof. By over 700 with little prospect of getting any of this within British. Entitled to a customer service agent, we have helped over 300,000 people with their problems for proof doing... Keep your money under any circumstances our help centre for more details please see the disclosures found the... Convinced that means that a refund are taking between 14 and 28 days right now to... Take to come through was cancelled and it worked because there was no confirmation page and i received! Fees and Points t & Cs to see if there is any indication how long does that usually take come.

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