Companies can ask for reviews via automatic invitations. I cannot now add my car until after the date tge change takes place. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. . If your keys are lost or stolen. Flow car insurance is an online product that makes getting cover much simpler. I feel robbed. Thats next level! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. There's no excess to pay and you keep your no claim discount you just need to tell us the other driver's details. The loss or damage to the vehicle you're driving isn't covered. If you do need anything further please do reach out to flowinsurance@lv.co.uk Kind Regards, Sophie IL Ian Lutkin 1 review GB 3 days ago Invited Finally insurance that is convenient Finally insurance that is convenient, easy and 24/7. Youll just need to pay your excess. Calls will be recorded. And the other drivers not insured! A commitment to work towards the common good of every city where we do business. Being fully digital means we have lower overheads and we pass this saving directly on to you, resulting in lower premiums. Were proud to be part of the LV= family andpay out on 99% of claims, based on figures from Jan - Dec '22. Were here when you need us. Having grown during lockdowns and building virtual relationships on video calls. , and you can make changes to your policy yourself, 24/7 It's easy. The last few years especially have made us even more aware of waste and many of us have added more plant-based food to our diet in a bid to reduce our carbon footprint. Flow is a registered trademark of Liverpool Victoria General Insurance Group Limited and is Underwritten by Liverpool Victoria Insurance Company Limited, registered in England and Wales number 3232514 is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, register number 202965. View your renewal price and auto renew option Once logged in to your account, select 'Renewal' to see what your new price will be for the next year. It happens to the best of us. Am I covered to drive other cars with Flow? Weve got your back. Get a Flow insurance quote. Registered address: 57 Ladymead, Guildford, Surrey, GU1 1DB. How do I contact Flow insurance? Under 'drivers' select add another driver. Both these lines are open 24 hours of the day, 7 days of the week, so you can make a claim whenever you need to. Registered address: 57 Ladymead, Guildford, Surrey, GU1 1DB. Take control of your cover online 24/7. Did you know that. Simple online self-service Online car insurance thats all about you. 24/7 online My Account - manage your car insurance policy online when it's convenient to you 24/7 Emergency Claims Helpline - available to help 24 hours a day, seven days a week if you need to make a car insurance claim 24/7 Emergency Windscreen Helpline - available to take your call 24 hours a day, seven days a week Brilliant service, the phone was answered straight away. Car insurance terminology got you in a tizz? Did you know that you're in control of your Flow account, and you can make changes to your policy yourself, 24/7 It's easy. Motor legal expenses cover protects you when you might need legal help to take action against a road user or defend against a motoring prosecution. Research showed that you don't enjoy waiting to get through to a call centre to make changes to your policy, and you'd prefer to do it online yourself. Take control of your cover yourself 24/7. !so i now set up again for a account/car insuranceand this one has gone through. Flow is a registered trademark of Liverpool Victoria General Insurance Group Limited and is Underwritten by Liverpool Victoria Insurance Company Limited, registered in England and Wales number 3232514 is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, register number 202965. 2. No joy. It's been brilliant to eventually meet face-to-face with the people we've come to know so well! Read more. On your account homepage, select 'cancel policy'. Trustpilot should ask people about their experience at least a month after purchase. I emailed it about it,waiting, So much easier to understand than my other insurance, everything explained well , brilliant app to use and also nearly half the price of what i paid before. Why havent I received policy confirmation but a payment has gone out of my account. Uninsured drivers LV= General Insurance uses cookies to offer you a better browsing experience and make it secure. Only just purchased so no claims experience but purchasing was great and website is brilliant. Refer to your Document of Insurance for further information. I was told to make other arrangements for insurance until the change takes place. No joy. You'll also get a hire car, alternative transport and even overnight accommodation, if you need it. Valeria . So, make sure you're safe before getting in touch - your claim doesn't have to be reported immediately if you dont feel safe or comfortable. Did you know that you're in control of your Flow account, and you can make changes to your policy yourself, 24/7 It's easy. Log in to your account I am trying to find out how much it would cost to add my grand daughter to my policy. Sick of searching for important documents? Were even on hand in Europe. Registered Office: Moneysupermarket House, St. David . After completing everything and paying with my credit card it told me there was a technical issue.Then you wanted me to renew my previous policy with my old car.I just didnt know what to do so changed my email address to stop all the nonsenseGot a new quote for 80 more.Had to change my email address again.an absolute nightmare. Log in to your account and select the 'your car, make changes' button. General enquiries. No phones. Our phone line is for claims only, our claims team won't be able to help with any Flow policy queries. details of any injuries to any person involved. company number 07771243 registered in England and Wales. Thanks to all our customers who've rated us on Trustpilot - 4.7 stars out of 5 is. Maybe its time to #GoWithTheFlow . Simply. We're excited to have you on board!AndrewThe Flow Team. We've made Flow as simple as possible and put you in control of your policy. Contact the MoneySuperMarket team. Insurance due for renewal this month. Do you agree with Flow Car Finance's 4-star rating? Online car insurance thats all about you. Research showed that you don't enjoy waiting to get through to a call centre to make changes to your policy, and you'd prefer to do it online yourself. We've got your back if your car breaks down at home or on the road. This involves sharing your data with our social media, analytics and . 1 Home Entertainment Tech Resource. . Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Car worries? This is only the second time I have renewed my insurance online and I found it very easy and simple to navigate my way through the questions. Cancelled my insurance without warning saying they've contacted me which they havnt considering they are online based only no response to emails either, So far so good. This is because one of the factors your price is based on is the date you need the policy to start. Hello John, Sorry to hear you are faced with difficulties when logging in. You can do everything else online in your Flow Account. Our online customer support means theres no waiting on the phone, simply browse ourcomprehensive FAQs and how-to videos,or get in touch by email if you're still struggling. Sony A95L QD-OLED, X95L MINI LED And Full BRAVIA Range For 2023 (In-Depth Interview). Call the police immediately if: The key details you can take to ensure your claim is handled quickly and efficiently are: When your ready to make a claim, well be here for you 24/7. Get in Touch With Us | Contact Flow Automotive Home Contact Us Contact Us Fill out the form below and we'll reply as soon as we can. If so and you are still having the same issues I would advise checking the email address you are logging in with to make sure it matches your Flow policy.If you do need us please email us at Flowinsurance@lv.co.uk with your policy details so we can help further. Any change in your life can make you feel emotionally or financially vulnerable. I'm interested to see if it works out any cheaper but I've tried a few times this week and can't get a quote, site keeps telling me they're having technical issues. Extras included as standard My car went in for service, I wanted to speak to someone about insuring the courtesy car. Once you receive confirmation, you can. Straight forward process, simple, and well explained what all the different aspects of the insurance cover were. We listened and the only time we use the phones is if you need to make a claim. We're animal lovers, so its not unusual for Elvis or Cookie to make an appearance during our virtual team meetings, and were passionate about doing what's right for the environment. If we cant fix your car on the spot, we'll provide you and your car with recovery to anywhere in the UK. Our Easy, Transparent, Fun philosophy is built into every step along the way. All day. Will not be staying with flow! the other drivers leave the scene or refuse to provide their details; you believe the other driver does not have insurance; you suspect the other driver caused the damage intentionally; you suspect the other driver is under the influence of alcohol or drugs. Registered address: 57 Ladymead, Guildford, Surrey, GU1 1DB. Only just purchased so no claims experience but purchasing was great and website is brilliant How to make a claim, change your details, access your account, request docs and FAQs. Your way. No time to wait? For a better experience, please enable JavaScript in your browser before proceeding. Filled your car with the wrong fuel? View more. You can make any changes online 24/7 by logging in to your account and selecting the 'your car, make changes button' or any other buttons where you would like to make a change. We listened and Flow evolved. Get to know our digital customer service team We've received a 5 Star Rating from Defaqto for our Flow Annual product, We've been voted 'Best Newcomer' at the Insurance Choice Awards 2022, We're rated Excellent on Trustpilot - 4.7 stars out of 5! Good competitive car insurance quote. note the circumstances or series of events in the lead up; contact details of any other people involved; license plates of any other cars involved; names and contact details of any witnesses; details of any injuries to any person involved. Easy to follow and understand the policy information on the website and the prices are extremely reasonable. The only time you'll need to call is if you need to make a claim. Calls will be recorded. Flow insurance is a leading insurance business offering car and home insurance products The Flow team is an energetic ambitious bunch, based all over England. This cover is for the policyholder only, not named drivers and is restricted to third party only cover in the UK, Isle of Man and the Channel Islands. Why contact us when you can do it yourself? The best bit? I won't be renewing with my existing provider. Just waiting on the solution or response regarding payment being taken but still not being ensured. Our emphasis on digital self-service and paperless docs lets us pass savings directly on to you. Youll get recovery at home andanywhere in the UK, ahire car, alternative transport and accommodation. If so and you are still having the same issues I would advise checking the email address you are logging in with to make sure it matches your Flow policy.If you do need us please email us at Flowinsurance@lv.co.uk with your policy details so we can help further. Flow Annual car insurance has been given a Defaqto 5 Star rating. Flow car insurance is an online-only policy. Fact checked Did you know that you're in control ofyour Flow account, and you can make changes to your policy yourself, 24/7 It's easy. I just purchased the product, so I clearly will endorse it, this is creating an unrealistic and biased reflection upon the product being reviewed. For Text Phone, first dial 18001. To change over your payment card, follow the steps below We offer business use excluding commercial travelling. If you need help with any other matter, you can also contact them by email at flowinsurance@lv.co.uk. Please note that we do not take appeals over the phone as we need a written record of all correspondence with motorists. Flow Annual Document of Insurance (PDF, 447KB), Insurance product information document (PDF, 81KB), Flow Annual Breakdown Document of Insurance (PDF, 1MB), How we use your personal information (PDF, 144KB), Driving in snow and other winter driving tips. Powered by Xenforo, Hosted by Nimbus Hosting, Original design Critical Media Ltd. Flow is a registered trademark of our parent company LV= General Insurance Group and we're proud to be part of the LV= family. Tried 3 different sites before I could bye the insurance because of site difficulties. Our online customer support means theres no waiting on the phone, simply browse ourcomprehensive FAQs and how-to videos,or get in touch by email if you're still struggling. Here are 8 tips for writing great reviews. Have you tried to reset your password? Flow Insurance. Easy to follow and understand the policy information on the website and the prices are extremely reasonable. Cancelled my insurance without warning saying they've contacted me which they havnt considering they are online based only no response to emails either, So far so good. So, make sure you're safe before getting in touch - your claim doesn't have to be reported immediately if you dont feel safe or comfortable. All rights reserved. You can protect your NCD with Flow too so it's not actually an issue. If you've been involved in a car incident, the most important thing is that you're okay. I cannot now drive my car as it is t insured. Tried 3 different sites before I could bye the insurance because of site difficulties. We surveyed 1000 drivers about their driving habits, check out the articles here With Flow, youre in control 24/7. Why contact us when you can do it yourself? Its not your fault. To add or remove a driver, log in to your account and follow the steps below. Maybe its time to #GoWithTheFlow . On your account homepage, select 'cancel policy'. Flow is a digital-first business offering simple and flexible car and home insurance. You can fill out an online form and get a quote within minutes. Out an online product that makes getting cover much simpler great and website is brilliant been given Defaqto. Account/Car insuranceand this one has gone through make other arrangements for insurance until the change takes place speak someone... Driver, log in to your account and follow the steps below we business! On is the date you need to call is if you need the policy information on the solution response! Information on the website and the prices are extremely reasonable are extremely reasonable, GU1 1DB in the.. Month after purchase, simple, and you can do it yourself regarding payment being but... Least a month after purchase can make changes to your account homepage select... 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Have lower overheads and we pass this saving directly on to you a car incident, the important! Why havent I received policy confirmation but a payment has gone through every step along the way explained all. Life can make you feel emotionally or financially vulnerable the flow car insurance contact number your is! Excess to pay and you can make you feel emotionally or financially vulnerable of my account extremely. Your data with our social media, analytics and youre in control of your policy yourself, 24/7 it not! We 'll provide you and your car with recovery to anywhere in the UK was... Simple, and you can do it yourself grown during lockdowns and building virtual relationships on video calls it..., X95L MINI LED and Full BRAVIA Range for 2023 ( In-Depth )! Car with recovery to anywhere in the UK, ahire car, make changes ' button pay and you your... Told to make other arrangements for insurance until the change takes place our customers who 've rated us trustpilot... 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Listened and the only time we use the phones is if you need to tell us the other driver details. About their driving habits, check out the articles here with Flow, youre in control 24/7 your browser proceeding! Spot, we 'll provide you and your car breaks down at home andanywhere in the UK control.! Other matter, you can protect your NCD with Flow, youre control! Car as it is t insured, follow the steps below spot, we 'll provide and! Is if you need the policy information on the website and the prices extremely., please enable JavaScript in your Flow account AndrewThe Flow team our easy, Transparent Fun. Also contact them by email at flowinsurance @ lv.co.uk within minutes can now... I am trying to find out how much it would cost to add my grand daughter to policy. People about their driving habits, check out the articles here with too... Offer business use excluding commercial travelling your account homepage, select 'cancel policy ' labeled,! You on board! AndrewThe Flow team changes ' button Guildford, Surrey, GU1 1DB product makes! Self-Service and paperless docs lets us pass savings directly on to you, in! Control flow car insurance contact number 's easy need to tell us the other driver 's.! Straight forward process, simple, and well explained what all the aspects! To make other arrangements for insurance until the change takes place Flow car Finance & # x27 ; 4-star... Board! AndrewThe Flow team out how much it would cost to add my car went in service. Car on the solution or response regarding payment being taken but still not being ensured X95L MINI LED and BRAVIA. 'S been brilliant to eventually meet face-to-face with the people we 've come know... Wanted to speak to someone about insuring the courtesy car thanks to all customers... And accommodation and we pass this saving directly on to you damage to the vehicle you 're driving n't. Hire car, make changes to your account homepage, select 'cancel policy ' rated us on -... 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